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Refund Policy

A legal disclaimer

Effective Date: 04/06/2025

Thank you for choosing A1 Development Inc. We are committed to providing high-quality development and consultancy services. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund. By engaging our services, you agree to the terms of this Refund Policy.

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1. Eligibility for Refunds

Refunds may be issued only under the following conditions:

  • Service Non-Performance: If we fail to deliver the agreed-upon services as specified in your signed service agreement or statement of work.

  • Project Cancellation: If the project is canceled by A1 Development Inc. prior to commencement of work or due to unforeseen circumstances beyond our control.

  • Defective Deliverables: If the final deliverables materially differ from the project scope or are found to be defective, and the issue is not resolved after a reasonable period of corrective efforts.

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2. Non-Refundable Items

  • Digital Assets: Once digital assets (such as templates, scripts, or content packs) have been delivered and downloaded, they are considered non-refundable.

  • Custom Work: Custom development or consultancy services, once initiated, are non-refundable unless there is a demonstrable failure to meet the agreed-upon specifications.

  • Expenses: Any third-party costs, materials, or other expenses incurred in connection with your project are non-refundable.

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3. Refund Request Process

To request a refund, please follow these steps:

  1. Submit a Request: Email our customer support team at [Insert Email] with your request, including:

    • Your full name and company name.

    • A description of the issue or reason for the refund request.

    • Any relevant project or invoice numbers.

  2. Review Period: We will review your request within 10 business days. During this period, we may contact you for additional information or to discuss possible solutions.

  3. Decision & Resolution: If your refund request is approved, a credit will be issued to your original payment method or applied as a credit toward future services. If the request is denied, we will provide a detailed explanation for our decision.

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4. Timeframe for Refund Requests

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Refund requests must be submitted within 14 days of delivery of the final deliverables or from the date of the service engagement. Requests submitted after this period may not be eligible for a refund.

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5. Modifications and Amendments

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A1 Development Inc. reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after changes have been made constitutes your acceptance of the new terms.

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6. Contact Information

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If you have any questions or concerns regarding this Refund Policy, please contact us at:

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